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 Why In-House Organizational Design Teams Are Shaping the Future of Enterprise Strategy
05/21/2024

Why In-House Organizational Design Teams Are Shaping the Future of Enterprise Strategy

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The way organizations manage structural change is undergoing a major shift. Gone are the days when companies relied solely on external consultants for large-scale reorganizations every few years. Today, more and more enterprises are building dedicated in-house organizational design teams—units that focus on ongoing structural management, continuous improvement, and long-term strategic alignment.

These internal teams are redefining how businesses evolve. Rather than reacting to disruption, they anticipate and adapt to it, building stronger, more agile companies in the process.

The Shift to Continuous Design

Traditionally, organizational design followed a project-based model: an external firm would be brought in to implement major change, usually in response to internal challenges or shifting market dynamics. While sometimes necessary, this approach was often disruptive and expensive—and assumed that stability, not change, was the default.

But in today’s fast-moving world, that model no longer holds up. Structural evolution is now seen as an ongoing need, not a one-off event. This is why leading companies are forming internal teams dedicated to monitoring, adjusting, and improving their organization’s structure as part of business as usual.

A clear example is Dell. After a large-scale redesign in 2013, the company didn’t just move on—it implemented a continuous improvement strategy by keeping a prioritized list of design initiatives. This ongoing effort contributed to a tenfold increase in market value over the following decade.

Why Build an In-House Org Design Team?

Organizations are increasingly making this shift for several reasons, each offering significant strategic value:

1. Ongoing Oversight

Internal teams have real-time access to organizational data and often sit within HR, removing the communication gaps that can delay necessary changes. Their presence allows companies to address issues such as inefficient hierarchies, uneven spans of control, or job level inconsistencies before they escalate.

They also play a key role in sustaining change. Research shows that many transformation efforts fail due to poor follow-through. In-house teams maintain momentum and ensure that improvements stick.

2. Proactive Adjustments

Having a team that’s constantly engaged with organizational design allows for small, timely changes rather than massive, disruptive overhauls. These incremental updates help maintain alignment between structure and strategy, minimizing operational disruption.

This ability to anticipate and solve problems early means fewer surprises, smoother transitions, and a more resilient business.

3. Deep Internal Knowledge

External consultants may bring fresh eyes, but they lack the embedded understanding of culture, values, and strategic goals that internal teams possess. In-house designers can tailor recommendations that fit not just the company’s needs, but its identity—ensuring changes are practical, aligned, and embraced.

4. Greater Responsiveness

Internal teams don’t need to be onboarded or scoped in—they’re already plugged in. That means faster turnaround and the flexibility to act on new information as it arises. Whether it’s a leadership shift, market pivot, or merger, internal teams can respond immediately.

5. Cost Efficiency

While building a dedicated org design team involves upfront costs, the return on investment is substantial. Even a minor improvement in structural efficiency can translate to millions in savings for large organizations. These teams also reduce reliance on high-cost consultants, particularly for recurring work that can now be done in-house.

6. Long-Term Support

In-house teams are uniquely positioned to support sustained transformation. Their ongoing presence ensures that strategic goals are continuously revisited, adapted, and maintained—something short-term consultants simply can’t provide.

7. Collaboration and Knowledge Sharing

As full-time employees, internal designers can collaborate deeply across departments. They also play a role in developing the capabilities of HR, finance, and leadership by sharing tools, frameworks, and best practices—building stronger teams across the board.

Real-World Impact of Internal Teams

Several organizations have already realized major gains through internal org design functions:

  • A major enterprise streamlined its service delivery model by mapping current and target states, aligning capabilities, and eliminating redundant processes. This effort generated over £1.2 million in annual savings, which was reinvested in growth-oriented functions.

  • An energy firm used in-house design capabilities to manage a large-scale, multi-year transformation. With real-time modeling and integration into their HR systems, they reduced internal staffing needs and saved $4.5 million CAD over five years.

  • A global beauty brand facing a rapid headcount increase after a merger leveraged internal design and planning tools to consolidate data, optimize structure, and reduce external consultant costs. The result? $4.8 million in savings and a 25% reduction in merger timeline.

How Technology Makes This Possible

Advances in org design technology have played a major role in enabling this shift. Modern platforms now allow internal teams to visualize structures, assess inefficiencies, run real-time simulations, and track metrics—all within integrated systems.

With tools like Nakisa’s Workforce Planning Portfolio, teams gain:

  • Always-updated organizational charts and models

  • Real-time scenario planning and structural analysis

  • Automated monitoring of key metrics

  • Streamlined approvals and integration with core HR systems

These capabilities ensure that teams can manage design dynamically and at scale—whether it’s a top-down overhaul or a bottom-up refinement.

Looking Ahead

As businesses continue to prioritize agility, internal organizational design is becoming a cornerstone of strategic success. While consultants still play a role in providing niche expertise, they now complement rather than lead structural change.

In-house teams, supported by powerful tools and deep company knowledge, are best positioned to guide organizations through constant evolution. They ensure that structure, strategy, and people remain aligned—not just during moments of change, but at all times.

By investing in internal org design capabilities, companies gain more than just a team. They gain a continuous improvement engine that strengthens their foundation, accelerates transformation, and keeps them competitive in an ever-changing world.

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